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Returns

Returns & Exchanges
Keeping our customers happy is our top priority!  Though we are confident you will love what you receive, we are happy to accept returns in case you are not fully satisfied. 
RETURNS
  • A return needs to be approved before you ship the item(s) back to us.
  • Approval is given once you have emailed and communicated with us at info@arrowtrendleggings.com
  • Returns are accepted within 30 days of your delivery date
  • Customers are responsible for the cost of shipping returns back
  • Please include the order number and your name with your return
  • Refunds will be issued back to your original form of payment (unless the return is a sale or preorder item)
  • Merchandise cannot be returned if washed or worn and must be in it's original condition with the tags attached
  • All Pre-Orders will be refunded in the form of store credit which can be used at anytime at arrowtrendleggings.com
  • All sale items are final sale and cannot be returned
  • All Holiday prints at SALE price are final sale and cannot be returned
  • Face covers and filters cannot be returned or exchanged.  Absolutely NO exceptions! 
  • Please allow 1 to 2 weeks for processing time

RETURNS NOT ACCEPTED

  • Returns are not accepted after 30 days of the delivery date.
  • Any returns made after 30 days without approval will be shipped back to you.  We reserve the right to charge any additional shipping charges. 
  • If any returns do not meet the requirements you will be contacted and the item(s) returned back to you. 
  • We reserve the right to refuse a refund or store credit if the item(s) have any signs of wear, washed, misuse, damaged, makeup marks, deodorant marks, stains, dirty, or any other reason which would make the item(s) unable to resell. We also reserve the right to refuse a refund or store credit if the package was refused without approval. 
  • All sale items are final sale and cannot be returned
  • All Holiday prints at SALE price are final sale and cannot be returned
  • Face covers and filters cannot be returned or exchanged.  Absolutely NO exceptions! 

HOW TO PLACE A RETURN

  • Email us at info@arrowtrendleggings.com to let us know you would like to place a return.
  • Any information on why you would like to return an item is appreciated. 
  • Shipping items back is the buyers responsibility
  • Please neatly package your returned item(s)
  • Tag(s) must be attached
  • Include your package slip and/or order #
  • Ship the item(s) back to us after we have communicated
  • A refund will be issued after we receive the returned item(s)
*** TAG REMOVAL VOIDS ANY WARRANTY ***

 

DEFECTED OR WRONG ITEM

If you received a damaged item or the wrong item please follow the steps below.

First and foremost we apologize.  We strive for you to have the best shopping experience with us. 

Please email us at info@arrowtrendleggings.com 

Include your name, order number, photo of the tag, photo of the item sent and any documentation to support your request. 

DAMAGES

  • Merchandise cannot be returned after being worn or washed
  • Damages which happen during use are not subject to a refund or exchange for a new pair.

DELIVERY REFUSED

All refused packages delivered back to us at Arrow Trend Leggings which have not been properly approved can result in a deduction of the shipping charges we paid to ship the package to you.  Any refund given will be in the form of store credit which can be used at any time.

GIFT CARDS

E-Gift Cards cannot be returned or cancelled! Gift cards are a final sale.