Gift Card FAQS

PURCHASING & SENDING

Q: Are there any fees associated with the eGiftCard?
A: No. You will only be charged the face value of the eGiftCard. 

Q: Can I cancel the purchase of an eGiftCard?
A: NO.  You cannot cancel a purchase for an eGiftCard nor can an eGiftCard be returned. 

Q: When will I be charged for my purchase?
A: You will be charged at the time of your purchase. 


Q: Can I buy an eGiftCard for myself?
A: Absolutely!  Just add the item to your shopping cart and enter your information as the recipient. When you receive your eGiftCard email, follow the instructions to retrieve your eGiftCard.

Q: How do I send my eGiftCard?
A: You will have the option to send your eGiftCard via Email, IM or Print from your computer.

RECIEVING & REDEEMING

Q: What does the recipient receive when I send them an eGiftCard?
A: On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the email or message goes to a page showing them the eGiftCard you created, its value and code number.  

Q: When is the eGiftCard sent to the recipient? 
A: The eGiftCard is sent to the recipient on the date you chose. 

Q: Where can the eGiftCad be used?
A: Online at Arrowtrendleggings.com

Q: When does the eGiftCard expire?
A: eGiftCards do not expire.