Privacy Policy

Privacy & Security

 We highly value our customers' privacy and to protect each of our customers we promise we never sell or disclose your information to any third parties. Your personal information (name, email address, address) is collected in our database once you placed an order with Arrow Trends, and all the information will ONLY stay with us. You will also have an option to receive marketing materials from us and you can always opt out.

 

1. Information We Collect & How We Use It:

Arrow Trends requests and collects personal information from our customers at various site locations and instances, including, but not limited to, when you create an Arrow Trends membership, make a purchase, communicate with us via social media, write a product review, create a wishlist, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future. All of the personal information we collect from our customers is for the purpose of processing, verifying, validating, and completing your transaction, creating, managing, and maintaining your membership to this Site, record keeping of your purchase history, enabling communication via managing your participation in promotions, sending email as appropriate.

 

2. Email & Other Communications:

We may contact you via email to send you necessary order-related messages, such as order confirmation and shipment confirmation notices. We may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email. 

 

3. Under 18?

Arrow Trends is intended for users who are 18 years of age and older. If you are under the age of 18, you are not permitted to submit any personal information to Arrow trends.  You must be 18 or older to submit an order through Arrow Trends.  We will promptly delete any personal information from a person under the age of 18 should we discover that we have collected such information from a person under the age of 18 without verification of parental consent.  

 

4. Information Sharing

Arrow Trends does not share the personal information of its users with any unaffiliated third parties for their promotional purposes. We share your personal information with unaffiliated third parties only as described below:

 

5. Payment, Shipping, Referral, & Other Programs

We use a third party payment processor and a third party shipping agent to ensure the payment and delivery of your purchased products. We also use a third party to administer our referral program. These third parties have no authority to use your personal information for their own promotional purposes.

 

6. User-Generated Content & Information Disclosure

Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments on social media pages and in connection with contests and promotions.) becomes publicly available, and can be read, collected, and used by other members of this forum. Arrow Trends is not responsible for the personal information users select to disclose in these forums.